
AWS CloudFront Outage Costs Salesforce $47M — SLA Pays $470K
On February 10, 2026, AWS CloudFront DNS failed for 134 minutes. Salesforce, Claude, Adobe, and 20+ platforms went dark. Salesforce lost $47 million. AWS will issue $470,000 in SLA credits. The customer absorbs the other 99%. Here's my take: this is the outage that exposes the cloud SLA illusion.










